What is house style?

Font size and type, line spacing, as well as things like date format, use of bold and/or underline, are all important to how a document looks. It’s part of a brand. The brand only works if it’s consistent. You will notice in any type of design work that inconsistency looks messy, home-made and unprofessional. In large law firms, there are teams of document specialists who are sometimes known as the ‘document police’ who check the formatting to ensure that every piece of work is on brand. But that’s only part of the story. To help keep documents consistent and to be efficient with formatting them, it is vital to have good template and document construction knowledge. How to use a document

Fast track to a professional negligence claim

I was delivering training at Milbank, inducting trainee solicitors into the firm’s technology applications and processes. I enjoyed, once again, being at the coal face and working internally in a law firm. To get an understanding of our millennials' take on technology is eye opening. It was also very easy working with very enthusiastic individuals who wanted to absorb as much information as possible. Of course I made the mistake of assuming a level of knowledge that did not exist. I’m not saying my trainees knew nothing – far from it! But there were some ‘basics’ of a lawyer’s job that we assume are learnt at university and college. I spent just 15 minutes explaining what track changes a

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