28 May 2019

Customised ribbons in Microsoft Word and "magic buttons" can deliver a quick fix to formatting documents.  But understanding native Word provides valuable transferable skills in your workforce.

Is your numbering "always going wrong" in Word documents? I don't want to p...

12 Dec 2016

Font size and type, line spacing, as well as things like date format, use of bold and/or underline, are all important to how a document looks.  It’s part of a brand.  The brand only works if it’s consistent.

You will notice in any type of design work that inconsist...

8 Dec 2016

I was delivering training at Milbank, inducting trainee solicitors into the firm’s technology applications and processes. 

I enjoyed, once again, being at the coal face and working internally in a law firm.  To get an understanding of our millennials' take on technology...

28 Nov 2016

Not naming names as this could cause embarrassment.  But it does highlight the need for training solicitors in how to use technology.

I received a draft letter for approval from my instructed solicitor.  It contained all of the drafting notes from the precedent.  The dr...

22 Nov 2016

A solicitor told me she received a document from an opponent solicitor where she had used track changes in Word but her opponent had not.  Instead the document had highlighted text.  When asked why the answer was simply “I didn’t know what that was or how to use it”....