We provide a fast and efficient transcription service for your meeting notes, correspondence, and documents.  Digital dictation can also be used to give instructions to your Bluebird PA to request tasks to be undertaken.   


Your Bluebird PA can provide a regular typing resource for your business and we can be part of your business continuity during busy periods or when resources are stretched because of absence.  We pride ourselves on being a reliable typing service that frees up your busy PAs so they can undertake more urgent tasks.


We work with most dictation systems so the chances are we can already integrate with any dictation system you're already using.  If you don't have any dictation software then we can arrange a free trial of the digital dictation apps from SpeechWrite 360.  

Bluebird maintains a secure database of your templates, your formatting guides, and any specific know-how.  We keep our PAs trained in your work so that you have a consistent look and feel for your documents. 


You will never have to worry about recruitment, training, and retention of staff as our services remove that headache for you. 


Charges for transcription are per dictated minute, so you are never paying for a slow typist. Read more about our Prices.

Get started with our 4 easy steps

We need:

  1. Your decision on which users will be enthusiastic to trial a new service.

  2. Your templates so that we can format in your style.

  3. You send some tests to check everything works.

  4. Then we are good to go.

Frequently asked questions

How does outsourcing work?

We work with your dictation system (we’re compatible with almost all) and discuss with you how you currently route your work and how we can best mirror your working practices. We aim to cause you the least disruption as possible and make change easy for you and your teams.

Do I need a dictation handset?

If you don’t already have any dictation system or equipment then we recommend a dictation app for smartphones. There are many available and we have our preferred choices but let’s talk about you before any decisions are made on the best way of working.

What's the turnaround time for completed work?

We want to be better than what you’re currently experiencing and for that reason we offer a 1 hour priority turnaround as well as our 4 hour standard turnaround.

Where are your secretaries?

It is our policy to produce all work within the UK. Our secretaries work from home connected to our secured technology, tested and vetted for compliance and quality purposes.

Do you have experience of our type of work?

We recruit secretaries who have proven experience in many practice areas of law, finance and property. Our vetting, testing and ongoing training and quality assurance will ensure that you always have the expertise matched for your needs.

How big is your team?

And we would ask, “how big is YOUR team?”

We recruit, train, develop learning and quality assurance processes for the team that you need in your business. You train us up once and keep a single point of contact updated. That way you outsource your knowledge base too and you never have to worry about scaling up or down with a secretarial resource.

© 2020 by Bluebird Support Services Limited

Bluebird Innovative Office Support is a trading name of Bluebird Support Services Limited, company number 10219923. Registered Office: Alpha House, 4 Greek Street, Stockport. SK3 8AB, UK

VAT Reg No 247 7605 81

Innovative Office Support
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