Jayne Smith, Managing Director

Jayne is an expert in delivering outsourced legal secretarial support with a strong focus on lean processes and efficient cost-effective technology.


Her clients rank amongst the top 100 UK and US law firms delivering bespoke solutions to maintain best value support, improving brand, and enabling exceptional client experience.

With her in-depth knowledge of legal technology applications and business processes, she quickly identifies where improvements can be made to lead to increased profitability.


Leanne Bentley, Operations Director

Leanne has a 28-year career as a document specialist, trainer and manager in London law firms Ashurst, White & Case, DLA Piper, Boodle Hatfield and Latham & Watkins.  She has worked with her solicitor clients across a broad range of legal practice areas and marketing, and has a deep understanding of the demands placed upon them in a highly competitive arena. 

Leanne has been responsible for maintaining document standards, developing house styles, managing teams and providing training to document technicians, secretaries and lawyers.  She is a member of the UK Document Excellence Group.

Leanne is responsible for developing the teams of Bluebird PAs, transcriptionists and document specialists.  


Julie Hoare, Client Liaison Officer

Julie makes sure that good communications run smoothly between our PA team and our clients.  She has great experience as a PA in top City law firms and has a lot of empathy with our clients.  She makes sure that work is delivered to deadlines.   


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© 2020 by Bluebird Support Services Limited

Bluebird Innovative Office Support is a trading name of Bluebird Support Services Limited, company number 10219923. Registered Office: Alpha House, 4 Greek Street, Stockport. SK3 8AB, UK

VAT Reg No 247 7605 81

Innovative Office Support
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